Our goal is to make your shopping experience optimal, comfortable & simply excellent, both during purchase and after. If for any reason our customer service fails to meet your expectations, contact us and we will do what we can to make you happy.
To serve you better and to provide better shipping experience we have a partnership with Canada Postand UPS , allowing us to serve you better and optimize your online warehouse sale shopping experience. The below schedule outlines delivery time and cost for shipping.
- Ontario - Quebec Canada - $15.00 delivery (2-3 business days) excluding handling.
- All other provinces, $18, delivery (5-7 business days, excl. rural areas and NT/NU/Yukon, which may take up to 14 business days
- Free Shipping – Order more than $100.00 before tax
"My Order Hasn't Reached"
You will receive your shipment between 1-6 business days (excl. NT, NU, NS) of placing your order. If you do not receive your order by 6 business days, please send us an email, and we will investigate further. A tracking number will be emailed to you upon order fulfillment.
In the unlikely event, your product is not in stock, we will send you an email advising of the delay in shipping. At that point, you can specify if it is okay to wait for the order or if you would like to cancel instead at no cost.
PLEASE NOTE: Any goods missing or received damaged must be notified to us within 3 days of receipt. If you receive any goods damaged or there is anything missing, please contact us immediately and ask to speak to the web sales team. Please keep any damaged packaging as we may need to have it examined. If you do not notify us of any items missing or damaged within this time, we will not be liable for goods claimed to be damaged on receipt.